Shipping policy
Delivery & Returns
Delivery Information
UK orders are £6.75 per order for DPD next day tracked delivery.
EU (European Union) rate is £19.95 per order. Delivery time is 2-11 days
Standard international rate are £37.95 per order. Delivery time is 3-17 days
VAT/Duty Costs
For UK orders, VAT is included as applicable.
Non-UK Customers will not be charged UK VAT however could be subject to local taxes according to the country of destination.
These deliveries will be sent on a DAP service which means, our fulfillment partner (Streamline Corporate) is responsible for the delivery of the goods to the named destination. The costs of carrying out all the necessary import formalities i.e. VAT and Duty are excluded and will fall to the consumer to pay these charges prior to receiving the goods.
Please use the following links for more information on this:
https://www.avalara.com/vatlive/en/vat-rates/european-vat-rates.html
Timescales
Items in stock and ordered before 14:00, Monday to Friday, will be dispatched the same day to any UK address. We aim to deliver the rest of UK orders within 2 days. All orders will have tracking available, sent to you by our delivery partners DPD, Evri or Yodel.
European and Rest of the World deliveries will be sent using TNT, please allow up to 7 working days for delivery to these destinations. Lead times are by nature approximate and based upon customs clearance and circumstances out of our control.
Other Information
We can deliver to all countries worldwide, but please be aware some locations will be subject to extended delivery times.
Separate orders are required for each delivery address to ensure deliveries can be tracked.